Terms of Service
Last updated: 29 September 2026
By booking work or requesting a quote from SPEC Property Maintenance & Repairs ("we", "us"), you agree to these terms.
What we do
We provide property maintenance and handyman services from our base in Tooting, covering London and Greater London — painting, carpentry, gardening, plastering, paving and tiling, kitchens, basic plumbing, decking, drains, roofing repairs and general maintenance. We do not do gas work or electrical certifications. The owner carries out most work personally and sometimes brings in trusted specialists for larger or specialist jobs; you always deal directly with us.
Quotes and prices
Quotes are free and valid for 30 days. If extra work is needed during a job, we'll discuss it with you and agree costs before going ahead. Emergency and out-of-hours callouts cost more than scheduled work, and we'll tell you the price before starting. Payment is due on completion unless agreed otherwise.
Bookings & rescheduling
We confirm bookings by email or through our booking system. If we need to reschedule, we'll give you as much notice as possible. Outside your 14-day cancellation period (below), please give at least 24 hours' notice to cancel or reschedule; late cancellations may incur a charge, and materials already bought for your job may not be refundable.
Your right to cancel (consumers)
If you are booking as a consumer and the contract is agreed away from our premises or at a distance (online, by phone or by email), you have the right to cancel within 14 days of the day the contract is agreed, without giving a reason. To cancel, tell us clearly by email to info@spec-repairs.co.uk or by phone on +44 7985 149623. You can use the model form below, but you don't have to. We'll refund any payment you have made within 14 days of being told you are cancelling.
If you ask us to start work within the 14-day period and then cancel, you'll pay for the work done up to the point you told us. Once the work has been completed at your request, the right to cancel ends. If you asked us to visit urgently to carry out repairs or maintenance, the right to cancel does not apply to that urgent work.
Model cancellation form
To SPEC Property Maintenance & Repairs, info@spec-repairs.co.uk, +44 7985 149623:
I/We hereby give notice that I/We cancel my/our contract for the supply of the following service: ______ · Ordered on: ______ · Name of consumer(s): ______ · Address of consumer(s): ______ · Signature of consumer(s) (only if this form is sent on paper): ______ · Date: ______
Our work
We work to a professional standard and clean up after every job. If you're not happy with anything, let us know within 7 days and we'll put it right. We carry public liability insurance covering accidental damage during our work. None of this affects your statutory rights — for example, under the Consumer Rights Act 2015 services must be carried out with reasonable care and skill.
Your responsibilities
Please provide clear access to the work area, let us know about any hazards or structural issues, and keep pets and children away from the work area.